Fiber 1 Gig Hardware and System Requirements
To find out if your computer supports a 1 Gbps Internet connection, follow the directions below.
What are the minimum requirements for my computer?
Your computer’s processing speed has the greatest impact on the actual speed you’ll experience in your home or business.
Please refer to the following information:
|
Windows |
Apple |
| Microprocessor |
5th generation Intel(R) Core(TM) i7-5500U Dual Core Processor or equivalent |
5th generation Intel(R) Core(TM) i7-5500U Dual Core Processor or equivalent |
| Memory |
8 GB |
8 GB |
| Ethernet port/NIC (Network Interface Card) |
10/100/1000 or Gigabit Ethernet |
10/100/1000 or Gigabit Ethernet |
| Operating system version |
Windows 8.1 or better |
Mac OS 10.6 or higher |
| Browser version |
|
|
|
IE 8 (or newer) |
Safari 5.1.1 (or newer) |
|
Safari 5.1.1 (or newer) |
Firefox 24 (or newer) |
|
Firefox 24 (or newer) |
Google Chrome 31 (or newer) |
|
Google Chrome 31 (or newer) |
NOTE: Chrome not recommended |
Windows:
1. Open the System Control Panel and select Device Manager.
NOTE. If you don’t see the Computer icon in the Device Manager, click START and then select Computer.
2. Click the arrow to the left of Network Adapters. A list of network adapters will appear.
NOTE. Ignore any Bluetooth® devices listed.
You may be able to tell the speed capability of the network interface card (NIC) by its name. For example, in “Intel® PRO/1000 MT Network Connection,” the “1000” tells you that it is capable of 1000Mbps (1 Gbps). If you’re not sure, use your favorite search engine to look up the name of your NIC. Generally, you can find the speed capability in any description you find for that card.
MAC:
1. Click the APPLE icon in the menu bar (upper left-hand corner) and select About This Mac.
2. In the ABOUT THIS MAC dialog box, click More Info.
3. In the new dialog box, click Support in the upper right-hand corner to see your OS X and Macintosh resource information.
4. In the MACINTOSH RESOURCES section, click Specifications.
5. In the TECHNICAL SPECIFICATIONS dialog box, review the specifications to find the speed of your Mac’s Ethernet interface card. If you find “Gigabit Ethernet” or “10/100/1000BASE-T Ethernet,” your NIC is gigabit-capable. If you find “10/100baseTx Ethernet,” your NIC is not gigabit-capable.
NOTE. MacBook Airs do not have Ethernet ports, so their specifications have no references to “Ethernet.” However, you can connect a MacBook Air to Ethernet with a dongle. In this case, the speed depends on which type of USB you have and the Ethernet speed supported by the dongle.
If your MAC does not have a built-in Ethernet interface card, it may be possible to purchase a USB Gigabit Ethernet adapter. USB3 is required to achieve full gigabit speeds. Contact your manufacturer for more details.
Chromebooks:
Many Chromebook models do not come with an Ethernet interface card. If your Chromebook does not have a built-in Ethernet interface card, it may be possible to purchase a USB Gigabit Ethernet adapter. USB3 is required to achieve full gigabit speeds. Contact your manufacturer for more details.
For your reference, following is list of Chromebook models and their Ethernet capabilities:
- Chromebox: GigE
- Samsung Chromebook 550: GigE
- Acer C7: GigE
- HP Pavilion: 10/100 Mbps
- Samsung Chromebook: no Ethernet NIC
- Chromebook Pixel: no Ethernet NIC
- Samsung Series 5: no Ethernet NIC
- CR-48: no Ethernet NIC
- Acer AC700: no Ethernet NIC