Business Pricing Updates

At Hawaiian Telcom, we work hard on your behalf to keep prices as low as possible. We value you as a customer and are committed to providing the latest products and technology. Despite our best efforts to absorb fees passed to our customers, rising costs have impacted pricing. There will be price increases for the following products. If you are currently in a contract, your bill will not be impacted.

For questions, please call your account manager or 808-643-4411.

Voice as of January 1, 2025:

Service (per line)	Monthly Increase Amount
Business Lines (B1 Single or Multiline services)	$2
Enhanced Call Forwarding (ECF)	$1
Remote Call Forwarding	$1
Centrex Biz Plus	$2
Business Choice Connect	$2

Other Voice Products as of January 1, 2025:

Service (per line)	New Promo Rate (per month)
ISDN PRI Promo (1 year)	$495
DID (Direct Inward Dialing)	$0.25

High Speed Internet as of January 1, 2025:

Service	Monthly Increase Amount
Basic High Speed Internet (7/1 Mbps)	$5
Advantage High Speed Internet (11/1 Mbps)	$5
Premium High Speed Internet (15/1 Mbps)	$5
Extreme High Speed Internet (20/3 Mbps)	$5
Ultimate High Speed Internet (25/3 Mbps)	$5
Elite High Speed Internet (50/3 Mbps)	$5

Other Internet Services as of January 1, 2025:

Service	New Rate
Static IP - 1	$5
Static IP - 5	$10
Wireless Gateway Fee	$11.99

Digital Private Line Services (month-to-month) as of May 1, 2025:

Service	New Rate
DIGITAL PRIVATE LINE DS1 PROMO - TIER F 1YR	Varies
DIGITAL PRIVATE LINE DS1 PROMO - TIER G 1YR	Varies
DIGITAL PRIVATE LINE DS1 PROMO - TIER H 1YR	Varies
DIGITAL PRIVATE LINE DS1 PROMO - TIER I 1YR	Varies
DS1-SAL/1/OPT PMT PLN 1 YR	$425.73
DS1 SP ACCESS LN/3 YR	$425.73
DS1 SAL 1ST SYS/5 YR	$425.73
256 Kbps FT1 - 5yr	$137.19
384 Kbps FT1 - 3yr	$144.87

Frame Relay Service (month-to-month) as of May 1, 2025:

Service	New Rate
FRAME RELAY 56KB ACCESS/1YR	$98.00
FRAME RELAY 56KB ACCESS/3YR	$98.00
FRAME RELAY 56KB ACCESS/5YR	$98.00
FRAME RELAY 56K PORT AND ACCESS/1YR	$98.00
FRAME RELAY 56K PORT AND ACCESS/3YR	$98.00
FRAME RELAY 56K PORT AND ACCESS/5YR	$98.00
FRAME RELAY 128KB ACCESS/1YR	$215.00
FRAME RELAY 128KB ACCESS/3YR	$215.00
FRAME RELAY 128KB ACCESS/5YR	$215.00
FRAME RELAY 128K PORT AND ACCESS/1YR	$215.00
FRAME RELAY 128K PORT AND ACCESS/3YR	$215.00
FRAME RELAY 128K PORT AND ACCESS/5YR	$215.00
FRAME RELAY 256KB ACCESS/1YR	$280.00
FRAME RELAY 256KB ACCESS/3YR	$280.00
FRAME RELAY 256KB ACCESS/5YR	$280.00
FRAME RELAY PORT CONNECTION WITH ACCESS	$280.00
FRAME RELAY 256K PORT AND ACCESS/1YR	$280.00
FRAME RELAY 256K PORT AND ACCESS/3YR	$280.00
FRAME RELAY 256K PORT AND ACCESS/5YR	$280.00
FRAME RELAY UNI PORT AND ACCESS LINE	$345.00
FRAME RELAY UNI PORT AND ACCESS LINE	$345.00
FRAME RELAY UNI PORT AND ACCESS LINE	$345.00
FRAME RELAY 384KB ACCESS/1YR	$365.00
FRAME RELAY 384KB ACCESS/3YR	$365.00
FRAME RELAY 384KB ACCESS/5YR	$365.00
FRAME RELAY 384K PORT AND ACCESS/1YR	$365.00
FRAME RELAY 384K PORT AND ACCESS/3YR	$365.00
FRAME RELAY UNI PORT AND ACCESS LINE	$365.00
FRAME RELAY 384K PORT AND ACCESS/5YR	$365.00
FRAME RELAY DS1 ACCESS/1YR	$530.00
FRAME RELAY DS1 ACCESS/3YR	$530.00
FRAME RELAY DS1 ACCESS/5YR	$530.00
FRAME RELAY UNI PORT AND ACCESS LINE	$530.00
FRAME RELAY UNI PORT AND ACCESS LINE	$530.00
FRAME RELAY UNI PORT AND ACCESS LINE	$530.00
FRAME RELAY PORT CONNECTION WITH ACCESS	$530.00
FRAME RELAY PORT CONNECTION WITH ACCESS	$530.00
FRAME RELAY DS1 PORT AND ACCESS/1YR	$530.00
FRAME RELAY DS1 PORT AND ACCESS/3YR	$530.00
FRAME RELAY DS1 PORT AND ACCESS/5YR	$530.00
FRAME RELAY UNI PORT/1YR (DS3 Port Only)	$900.00
FRAME RELAY UNI PORT/3YR (DS3 Port Only)	$900.00
FRAME RELAY UNI PORT/5YR (DS3 Port Only)	$900.00

Business Voicemail Services as of May 1, 2025:

Service	New Pricing
HT VM Basic	$9.99
HT VM Standard	$14.99
HT VM Premium	$19.99

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Business Pricing Updates

Voice as of January 1, 2025:

Other Voice Products as of January 1, 2025:

High Speed Internet as of January 1, 2025:

Other Internet Services as of January 1, 2025:

Digital Private Line Services (month-to-month) as of May 1, 2025:

Frame Relay Service (month-to-month) as of May 1, 2025:

Business Voicemail Services as of May 1, 2025:

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