On April 8th and 9th, the media announced to the public that a new bug called “Heartbleed” was appearing in a very popular and widely used encryption technology called "OpenSSL" which handles cryptographic protection of data.

Call Forwarding Not Reachable User Guide

For questions or problems with your Hawaiian Telcom TV service or bill, call us at 643-4888 and we’ll work with you to resolve your issue quickly.

Get the answers to your Business All-in-One questions.

Hawaiian Telcom, Inc. and Hawaiian Telcom Services Company, Inc. believe these to be accurate electronic representations of their tariffs, which are officially filed at the State Public Utilities Commission and the Federal Communications Commission. However, users of this electronic tariff library should note that the documents are not the official documents.

Effective 12/31/2020, Business IP, Business All-in-One and Business Voice Essentials users will no longer be able to access the Broadsoft Call Manager Dialer. You may manage your Call Manager voice features including Remote Office for Incoming Calls, Call Forwarding Always, Do Not Disturb, and Call History through your Online User and Admin Web Portal. The Call Manager Remote Office for Outgoing Calls feature will no longer be available.

Business Voice Upgrade Information

SystemMetrics VoIP Phone Migration

808NetFone services will be discontinued effective January 29, 2015. After January 29, 2015

808NetFone services will be discontinued effective January 29, 2015