This article was originally published in the Honolulu Star-Advertiser on June 9, 2019

As more of us rely on our smartphones and devices to communicate and conduct everyday business such as banking and shopping, securing these devices becomes all the more important.

This article was originally published in the Honolulu Star-Advertiser on June 11, 2019

Disasters that impact businesses range from natural disasters like hurricanes and tsunamis to man-made disasters such as cyber-attacks, fires and equipment failures. Keep in mind that power outages, hardware errors and human errors, which are the most common causes for IT downtime, can negatively impact your business if you can’t get back up and running in a timely manner.

This article was originally published in the Honolulu Star-Advertiser on May 14, 2019

Many businesses in Hawaii utilize the internet every day to do everything from transacting business with customers around the world to communicating with vendors and employees wherever they may be. A high-quality internet connection has become an essential part of many businesses’ basic infrastructure.

This article was originally published in the Honolulu Star-Advertiser on April 16, 2019

My team and I recently completed the first round of a new Hawaiian Telcom University roadshow focused on cybersecurity best practices for businesses. Formerly an all-day educational event on Oahu, HTU is now a series of shorter, smaller workshops on a wide range of topics held throughout the state. The cybersecurity series was held in Lihue, Hilo and here in Honolulu.

This article was originally published in the Honolulu Star-Advertiser on March 19, 2019

Voice communications are a vital part of any successful business. The technology behind voice calls has changed over time from analog to digital switching, which eliminated human operators, to Voice over Internet Protocol.

This article was originally published in the Honolulu Star-Advertiser on February 19, 2019

Data gives businesses their competitive edge, and today many businesses transfer increasingly large amounts of data between the cloud, data centers, offices and other locations. As data moves from residing on servers located at headquarters sites to residing in the cloud, this shift in data traffic is prompting more businesses to seek solutions to optimize the performance of their wide area networks (WAN) and corresponding applications.

This article was originally published in the Honolulu Star-Advertiser on January 22, 2019

Let’s put the increase into perspective. As more Hawaii residents utilize technology including regular use of smartphones, tablets, Wi-Fi and the Internet of Things (IoT) devices, the number of victims is likely to increase as the pool gets larger. As the availability of higher speed internet and other advanced services expands throughout our state, a growing number of local residents have more on-demand access to the rest of the world than ever before.

This article was originally published in the Honolulu Star-Advertiser on November 27, 2018

Over the summer, the Federal Communications Commission (FCC) held a nationwide auction known as the Connect America Fund (CAF) II Auction aimed at expanding broadband into what it considers extremely high- cost rural areas. Hawaiian Telcom was the only Hawai‘i-based internet service provider to submit and win a competitive bid in the CAF II Auction, in which more than 100 internet service providers bid for and won approximately $1.49 billion to provide fixed broadband and voice services to over 700,000 locations in 45 states over 10 years.

This article was originally published in the Honolulu Star-Advertiser on October 30, 2018

A strong password is critically important to prevent unauthorized access to your computer and online accounts. However, many companies are using outdated password policies that were based on a standard that was published in 2003.

Think hackers aren’t interested in attacking your business? Think again. Small to medium-sized companies are attractive to hackers because they tend to have weaker online security. Check out this infographic to learn more about how you can protect your business.