Parental Control

Even with hundreds of channels and programs to choose from, you can still easily control the content your family watches. By using your secret PIN to configure the Parental Controls on your Set Top Boxes, you’ll be able to modify your settings, view blocked programs and change your PIN if needed. You can also access options to lock Pay Per View and Video on Demand rentals, certain channels, specific movie and TV ratings, adult programming, and unrated content.

Creating Parental Control/Rental Locking PIN

1. Press MENU.
2. Use DOWN arrow to select My Account.
3. Use RIGHT arrow to select Parental Controls and press OK.
4. Navigate to Change PIN and press OK.
5. Create a 4-digit PIN using the number pad on your remote control.
6. Confirm the 4-digit PIN by re-entering the PIN.

Note: You will need to create a separate PIN for each Set Top Box.

Blocking and Unblocking Programs

Block or unblock programs by channel or content rating.

1. Press MENU.
2. Use DOWN arrow to select My Account.
3. Use RIGHT arrow to select Parental Controls and press OK.
4. Enter your 4-digit Parental Control PIN with the number pad on your remote control.
5. Use UP/DOWN arrows to highlight Change next to the locking option you want to use and press OK. You must lock the Adult programs option to block adult rated content.
6. Use UP/DOWN arrows to make your selection and press OK.
7. Navigate to Save and press OK.

Adult Programs

When you choose to block adult programs, the program title and information will be blocked from appearing in the guide. Other blocking options will not hide the title or program information.

Watching a Blocked Program

You can access blocked programs temporarily with your Parental Control PIN.

1. Tune to the blocked program and press OK.
2. Enter your Parental Control PIN in the text box.

If rental locking is enabled for a VOD or PPV program, you must first enter your rental locking PIN to access the program. You will then need to enter your Parental Control PIN to watch the blocked program.

Unlocking a Recorded Program

1. Press DVR
2. Use UP/DOWN arrows to select the recorded show that you want to watch and press OK.
3. Select Play and press OK.
4. Press OK to unlock the recorded program.
5. Enter your Parental Control PIN.