Fixing Your Open Relay Acocunt in Entourage 11
Article Date: 09/15/2009
Article Quick Summary
These steps will show you how to configure the settings on your e-mail address other than your @hawaiiantel.net address (formerly @verizon.net). This could be hosted domains such as kai@surfco.net or web mail addresses such as kai@gmail.com) you may be using a Verizon Open Relay SMTP address to send email. Read the steps below for detailed instructions on how to fix this issue in Entourage 11.
Entourage 11 Configure
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1. Begin with opening Entourage
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2. Click on the Entourage menu and click Account Settings...
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3. Click on the Hawaiian Telcom account and click the Edit icon at the top
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4. You will only need to change your SMTP Server information from outgoing.verizon.net to smtp.hawaiiantel.net
5. Next click on the Click here for advanced sending options button
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6. You will only need to add @hawaiiantel.net to the end of your pre-existing Account ID. DO NOT CHANGE YOUR PASSWORD
7. Click OK to accept all changes and finalize the configuration