Fixing Your Open Relay Account in Outlook 2002/2003
Article Date: 09/15/2009
Article Quick Summary
These steps will show you how to configure the settings on your e-mail address other than your @hawaiiantel.net address (formerly @verizon.net). This could be hosted domains such as kai@surfco.net or web mail addresses such as kai@gmail.com) you may be using a Verizon Open Relay SMTP address to send email. Read the steps below for detailed instructions on how to fix this issue in Outlook 2002/2003.
Outlook 2002/2003
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1. Begin by opening Outlook 2002/2003
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2. Click on Tools from the main menu then select E-mail Accounts...
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3. Select View or change existing e-mail accounts then click Next >
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4. Select the Hawaiian Telcom account in the Name window and click Change...
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5. Be sure to:
- Change the Outgoing mail server (SMTP) from outgoing.verizon.net to smtp.hawaiiantel.net
- Check Log on using Secure Password Authentication (SPA)
- Click More Settings...
6. Click on Outgoin Server tab
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7. Check the box labeled My outgoing server (SMTP) requires authentication
8. Select the option beneath labeled Log on using
9. Add @hawaiiantel.net to your pre-existing user name in the User Name field
10. Click Remember Password and Log on using Secure Password Authentication
11. Click OK, then Next >, then Finish to finalize the configuration