Email Configurations: Fixing Your Open Relay Account in Outlook Express 5 for Mac/OSX
Email Configurations: Article Quick Summary
These steps will show you how to configure the settings on your e-mail address other than your @hawaiiantel.net address (formerly @verizon.net). This could be hosted domains such as kai@surfco.net or web mail addresses such as kai@gmail.com) you may be using a Verizon Open Relay SMTP address to send email. Read the steps below for detailed instructions on how to fix this issue in Outlook Express 5 for Mac/OSX.
Outlook Express 5 for OSX Configure
![email settings](/Portals/0/images/Knowledgebase/oe5formac logo.gif)
1. Begin with opening up Outlook Express 5 for OSX
![email configuration](/Portals/0/images/Knowledgebase/macoe5-openrelaycfg-001.gif)
2. Click on Tools in the main menu then select Accounts
![email configuration settings](/Portals/0/images/Knowledgebase/macoe5-openrelaycfg-002.gif)
3. Select the Mail tab then click once to select your Hawaiian Telcom e-mail account in the accounts list
4. Click Edit
![how to configure email](/Portals/0/images/Knowledgebase/macoe5-openrelaycfg-003.gif)
5. You will only need to change your SMTP Server information from outgoing.verizon.net to smtp.hawaiiantel.net
6. Click OK
![configure email](/Portals/0/images/Knowledgebase/macoe5-openrelaycfg-004.gif)
7. You will only need to add @hawaiiantel.net to the end of your pre-existing Account ID. DO NOT CHANGE YOUR PASSWORD
8. Click OK to accept all changes and finalize the configuration