Go to hawaiiantel.com/myaccount and log in.

1. Click on the Billing tab.
2. At the Manage AutoPay tab and click on “Please add a new Payment Method before signing up for AutoPay.”

3. Click “Add a New Credit Card” or “Add a New Bank” or, you can add a new Credit Card or add a new Bank by clicking ‘here.’ 

Credit Card Example: 

1. Enter Credit Card details into each field and click ‘Save Credit Card Information’. 
2. Click the “Default” box to ensure this payment method is linked to AutoPay. 

3. When a payment method is saved, click “here” to enroll in Auto Pay. 

4. At the AutoPay page – confirm AutoPay enrollment by “clicking here.”

5. At the New AutoPay Setup page –confirm the payment method displayed or select a payment method.
6. The radio button is defaulted to “Yes, put me on AutoPay.” 
7. Click “Save this AutoPay Setup” button.

8. At the AutoPay page, the “Waiting on Email Confirmation’ is displayed.
9. An email will be sent to you to complete the AutoPay enrollment. Open the email and ‘click’ the ‘Complete Registration’ button. *Failure to view the email and click the “Complete Registration” button will cancel your enrollment request. In addition, if you currently receive a paper bill, a separate email will invite you to ‘go green’ and enroll in paperless billing. This will not automatically change you to paperless.  

Sample of the email with the “Complete Registration box” – click to complete the AutoPay enrollment. An AutoPay Registration Completed email titled “Account Change Confirmation” is sent that confirms your AutoPay enrollment.