Home
 › 
Contact Us

Get Help with Residential Services


Customer Service and Billing Inquiries

Available 24/7.


(808) 643-3456
(877) 482-2211

Chat online with an agent

Mon-Fri, 8:00 am - 7:00 pm


Technical Support

To submit a new request or follow up on a previously submitted technical request, call (available 24/7) or chat.

(808) 643-6111


Visit a Residential Sales Kiosk


Windward Mall

46-056 Kamehameha Hwy, Kaneohe, HI 96744 (Near Target)

Mon-Sat, 10:00 am - 7:00 pm
Sun, 10:00 am - 6:00 pm

Kahala Mall

4211 Waialae Ave, Honolulu, HI 96816 (Near CVS Longs Drugs & Macy’s)

Mon-Sat, 10:00 am - 7:00 pm
Sun, 10:00 am - 6:00 pm

Don Quijote

94-144 Farrington Hwy, Waipahu, HI 96797

Sun, 9:00 am - 6:00 pm
Tues-Sat, 9:00 am - 6:00 pm

Service Centers

Visit a Service Center to pick up or return equipment.

Downtown Service Center

1177 Bishop St. Honolulu, HI 96813


Mon-Fri, 8:00 am - 5:00 pm
Sat, 9:00 am - 5:00 pm

(808) 643-1177

Kapolei Service Center

91-979 Kamaaha Ave, Kapolei, HI 96707

Mon-Fri, 8:00 am - 5:00 pm
Sat, 9:00 am - 5:00 pm

(808) 643-7788

Get Help with Business Services

Business Sales

(808) 643-0944

Submit a Support Request

Request Support