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Fioptics Communities

Fioptics Communities

Your trusted connection for Condominium residents in Hawaii


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The Fastest Speeds up to 1 Gbps

A trusted technology provider in Hawaii, Hawaiian Telcom offers best-in-class solutions and excellent local support. We provide end-to-end technology solutions like the only Fiber technology in our state, with the fastest Internet speeds around to future-proof your property.



Solutions Tailored to Your Residents

Condominiums

Apartments

Townhomes or AOAO Managed Properties

Why Hawaiian Telcom is the #1 connection for your property

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Internet speeds up to 1 Gbps

15X faster than today’s average broadband connection

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State of the art Fiber network

Our fiber network has greater capacity, providing a dedicated fiber line to your property, for the fastest, most reliable connection.

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TV options tailored to your residents

Our TV packages are flexible and customizable with obligations.

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Customer support

Dedicated, VIP support channels that you and your residents can depend on.

Who we partner with

AOAO & Property Managers

  • We partner with AOAOs and property managers to deliver fiber Internet to your residents.
  • Together, we can collaborate in two ways through a Bulk agreement or a Marketing Agreement / Revenue share.
  • Use the assessment below to find the solution that fits your needs.

Builders & Developers

  • We partner with developers, contractors, and builders to bring state-of-the-art fiber Internet to your newly developed property.
  • Creative solutions to accommodate affordable housing demands across Hawaii’s market.
  • We have a dedicated team to support you from initial planning and drawings, to scheduling, construction, inspection, and moving in.
  • For detailed project timelines and other resources see below.


View Resource Guide

Solutions that meet your property's needs

Is your priority fixed-costs?

Our Bulk solutions provide below market price to AOAOs that sell Hawaiian Telcom products to the resident adding per unit margin and a convenience fee is applied to residents' invoice. The resident has available options to upgrade to additional services; Hawaiian Telcom will provide the bill.

Is your community about choice?

Our Marketing Agreement / Revenue Share solutions allows you to enter into an agreement with Hawaiian Telcom to allow us to sell exclusive offers to your residents. For each sale, a revenue share will be provided back to you.

Benefits:

  • Hawaiian Telcom handles the selling
  • Expedited installation time-frames
  • White glove support
  • Low voltage wiring / infrastructure

Meet Our Team

Our Fioptics Communities Team is here to support you.

Jill Kobayashi


Jill Kobayashi
Director, Multi-Dwelling Unit

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Samantha Condry
Account Executive
Oahu

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Fred Romero
Account Executive
Oahu



Raymond Georges


Raymond Georges
Account Executive
Hawaii Island



Emily Woo


Emily Woo
Brand Activation Specialist II



Stephanie%20Struble


Stephanie Struble
Account Manager
Kauai



Customer Support Request

Already a Hawaiian Telcom customer? Please have your 15-digit Account Number handy when you initiate a support request.
 
Support for AOAO, Property Manager or Property Support Staff:

Phone: 808-643-0643
Resident Support:

Phone: 808-643-BULK