| FEATURE |
HOME VM BASIC (Formerly My Messages & Communication Station) |
HOME VM (Formerly Communication Station Plus) |
HOME VM PLUS (New) Available April 1 |
| Maximum Greeting Length [seconds] - The maximum length, in seconds, of your personal or alternate greeting. |
300 |
300 |
300 |
| Maximum Number of Messages - The maximum number of messages that you can have in your mailbox. Once this number is reached, you will not be able to receive additional voicemail messages. |
20 |
30 |
50 |
| Minimum Passcode Length - The minimum length of your passcode (aka PIN) for your mailbox. |
4 |
4 |
4 |
| Maximum Passcode Length - The maximum length of your passcode (aka PIN) for your mailbox. |
8 |
8 |
8 |
| Maximum Message Length [seconds] - The maximum length, in seconds, of the message a caller can leave in your mailbox. If the caller is reaching the "Max Message Length" while leaving a message in your mailbox, he/she will hear a warning that the limit is approaching. |
180 |
180 |
180 |
| Maximum Message Storage Time [hours] - The time period, in hours, after which you will be required to save or delete a message in your mailbox. |
720 |
720 |
unlimited |
| Expiring Message Warning [days] - When enabled, you will receive a warning when you log into your mailbox that you are reaching the maximum amount of time that a message can be held in your mailbox. |
2 |
2 |
2 |
| Maximum Number of Personal Distribution Lists - The number of distribution lists your mailbox can have available for Record/Send. |
N/A |
5 |
7 |
| Maximum Distribution Size - The number of “destinations” your personal distribution list can have within it. NOTE: A distribution list can contain other distribution lists (i.e., nesting). |
N/A |
25 |
100 |
| Name Greeting - Your recorded name which is used for some system greetings and to identify you in mail lists and header information Hawaiian Telcom Voicemail subscribers hear when receiving a message from you. |
Yes |
Yes |
Yes |
| Personal Greeting - Allows you to record a message (greeting) that is played to all callers prior to the caller leaving a message. You can determine which name or greeting is active. |
Yes |
Yes |
Yes |
| Alternate (Personal-2) Greeting - Allows you to record an alternate greeting that is played to all callers prior to the caller leaving a message. |
Yes |
Yes |
Yes |
| Forward/Reply Messages - "Reply" allows you to send a reply back to the sender with a copy of the original message attached. "Forward" allows you to send a copy of the message to other Hawaiian Telcom Voicemail subscribers. |
Yes |
Yes |
Yes |
| Record/Send Messages - You can record a message and then address the message to one or more destinations either using the keypad or an established distribution list that you create. |
Yes |
Yes |
Yes |
| Return Receipt - When you Forward, Reply or Record/Send a message, you may request confirmation when the message is delivered. |
Yes |
Yes |
Yes |
| Private Messages - Prevents your messages from being forwarded beyond the intended mailbox. |
Yes |
Yes |
Yes |
| Future Delivery – Set a date and time in the future to a Reply, Forward or Record/Send a message. |
Yes |
Yes |
Yes |
| Personal Operator - After the greeting is played, the caller is prompted to press [0] or to remain on the line and leave a message. If the caller presses [0], a call is placed to a predetermined number. |
No |
Yes |
Yes |
| Outbound Call Notification (Special Delivery) - When enabled, the voicemail system calls a number you’ve selected to notify you that a new message has been left in your mailbox. |
Yes |
Yes |
Yes |
| Pager, Text & Email Notification (IP Based) - This option allows you to enable or disable new message notification via pager, text or email. You may select the type of messages to be notified about; none, urgent new messages only or all new messages. |
Yes |
Yes |
Yes |
| Reminder Service - Send yourself a reminder on a specific date and time. You choose how often to send the message - just once, just on weekdays or weekends, or every day. Reminders contain personally recorded messages that are played upon answer and can be scheduled up to 365 days in advance |
Yes |
Yes |
Yes |
| Wake-Up Call - Allows you to schedule a Wake-Up call for weekdays or weekends. Wake-Up calls are scheduled for a specific time and up to one year out. You may change the dates and times at any point. Wake-Up calls contain a system recorded message. |
Yes |
Yes |
Yes |
| Individual Mailbox - When enabled, the main mailbox will allow for individual mailboxes under the main mailbox. |
No |
Yes |
Yes |
| Return Call - While listening to a specific message, you can call back the person that sent it to you. When you’re done with the call, you’ll return to the same place you were at in your voicemail box. |
Yes |
Yes |
Yes |
| Undelete (Recover) Message - This option allows you to recover all messages that have been deleted during the current session (not including Expired Message deletion) from the Post Playback Menu. Once the session is over, the messages cannot be retrieved. |
Yes |
Yes |
Yes |
| Web Interface - Provides you with a web interface for management of messages and administration of select features. |
Yes |
Yes |
Yes |