Improve device performance with Hawaiian Telcom's Computer Tune-up. Service includes installation and updates of Java, Flash, Silverlight, system updates, and 3rd party security suites. Also includes file cleanup, start-up optimization, software cleanup or removal and computer resource inspection. Excludes installation of non-security related software, trouble-shooting, training and hardware support.
Virus and Spyware Removal
Detection and removal of conflicting software including worms, Trojans, malware, spyware and more, to make your computer healthy again. Includes removal of all malicious software as well as a standard Tune-up. Excludes any training.
Hawaiian Telcom customized training equips you with the knowledge you need to use your technology. The service includes 30-minutes of training. Excludes technology trouble-shooting and repairs.
Allow Hawaiian Telcom to assist you with set up and trouble-shooting of your networked devices. Service includes wireless configuration or setup of device-to-device sharing. Excludes any hardware-based trouble-shooting and training.
Let Hawaiiian Telcom help you set up your new printer or figure out what's causing printing issues. Service includes remote setup, removal or repair of 1 printer or scanner on 1 device. Excludes hardware trouble-shooting and training.
Hawaiian Telcom's ready to assist you with getting your programs working properly. Service includes repair of 1 software title (or suite) on 1 device. Excludes software licensing, media installation and training.
Hawaiian Telcom will configure your software so it works for you. Service includes setup of 1 software title (or suite) on 1 device. Excludes software licensing, media installation and training.
Hawaiian Telcom will assist you with setting up a back up schedule or help with a one-time back up to a cloud account or external device. Service includes configuration for a data backup or transfer. Excludes technology training and software troubleshooting.
Data Recovery and Migration
Hawaiian Telcom will assist you in recovering your lost data by utilizing your cloud storage account or external device. Service includes configuration for a data transfer. Excludes technology training and software troubleshooting.
Hawaiian Telcom can assist you with any email issues you are having. Service includes support for 1 account on 1 device, email account setup, email software install or trouble-shooting. Excludes technology training.
Mobile Device Help
Let Hawaiiian Telcom assist you with issues on tablets and mobile phones. Service includes device configuration or trouble-shooting. Excludes hardware trouble-shooting and training.